OFFSHORE BACK-OFFICE
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An offshore back office refers to the practice of relocating business processes and administrative functions to another country, typically to capitalize on cost advantages, skilled labor, and operational efficiencies. This strategic approach allows companies to maintain a competitive edge by focusing on core business activities while leveraging external expertise for support functions.
Key Functions
An offshore back-office can be setup for any or all of the following key business functions, which provide essential tractions to the core business activities.
Customer success
Client Onboarding and KYC
Record-to-Report (R2R) function
Order-to-Cash (O2C) process
Procure-to-Pay (P2P) process
Payments processing
Payroll management
IT support functions
Various Structures
An offshore back-office can take any of the following structures or a combination, based on the organization's need and scope.
Outsourced/Co-sourced/Integrated structure
Matrix structure / Hierarchy structure
Shared ownership structure / Segregated ownership structure
Service Delivery structure / Support Function structure
The optimal structure is to be chosen to maximize the following value propositions for the organization as a whole
Agility
Cost effectiveness
Control and Governance
Efficiency and Automation
GNARITAS offers full-suit of services in strategizing, developing, and setting up offshore back-offices in India for foreign organizations
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